WHAT ABOUT RETURNS?
We accept them!
Our ultimate objective is making you happy. We absolutely believe in our products and want you to be 100% satisfied as well. We'll always do our best to take care of you to the best of our ability.
Returning for a full refund is super simple; if you need to send something back you have 28 days from the date you received your order to return it for a full refund.
Please email us at firstname.lastname@example.org to get details of the return address (it will depend on what country you're located in). Please keep proof of postage and shipping costs are covered by you.
Please make sure your items are returned new, unused and with all Rosie On Fire tags still attached. Returns that don't meet our policy, unfortunately may not be accepted and could be sent back to you. (Please read our terms & conditions regarding this.)
*P/S: We do not accept return for non-faulty products that have been personalised, customised or altered according to your request.